FREQUENTLY ASKED QUESTIONS

• Collapse All Expand All

  Click on a question to see an answer.

• 1. What is Modnique.com?

  Modnique.com is a boutique sale event site for all members of your family. We offer savings of up to 85% on products from well-known brands handpicked by our team. All items sold on Modnique.com are 100% brand new and authentic. We standby this guarantee. All items sold on the site are sold by Modnique.com and not by individual sellers.

• 2. How does Modnique.com work?

  Modnique offers short duration (36-72 hours) sale events of specific brands, such as Ed Hardy, ST Dupont, Maurice Lacroix, and others, to its members. Customers can save up to 85% and sometimes more while purchasing authentic and brand new items.

• 3. What is your privacy policy?

  You can read our privacy policy here.

• 4. Where can I find your terms and conditions?

  You can find terms and conditions here.

• 5. Will you share my email address or phone number with anyone?

  Rest assured that we will not sell or rent your email address or phone number to anyone.

• 6. How can I close my account?

  Please send an email to service@modnique.com with a request to close your account. Your request has to be sent from the email account associated with your Modnique account. We sincerely apologize if you did not like the service provided by us or the merchandise available on our site and we hope to see you come back in the future.

• 7. Will I be charged to be a member?

  Unlike some other private sale sites, we will never ever charge you for being a member of our site.

• 8. How much do I save by shopping at Modnique.com?

  Savings are usually 50%to 85% off retail price. Sometimes the savings are even greater.

• 9. How can I make the prices at Modnique even lower?

  Invite your friends to Modnique.com. The more customers we have, the easier it will be for us to offer greater savings and selection.

• 10. I found a bug, a broken link, or another problem with the site. Who can I tell to fix it?

  We apologize for the inconvenience. Please send a brief description of the problem, including the link to the page that has an error if possible, to IT@modnique.com.
  
  We value such feedback and will make sure to address the problem.

• 11. Where can I leave feedback?

  Please send your feedback to feedback@modnique.com. We greatly value any kind of feedback about our site, service, products, or anything else.

• 12. Where can I suggest changes to the site, business, or anything else?

  Please send your suggestions to feedback@modnique.com. We greatly value any kind of suggestions about our site, service, products, or anything else.

• 13. Is your website safe and secure?

  Our safe is absolutely safe and secure. Modnique is the only retailer that sells at Modnique.com sorest assured that you will not have any trouble while shopping or with the delivery.

For other questions orinquiries, please contact Customer Service.